Privacy Policy

At Chicshell, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website and services.

Information We Collect
We collect personal information such as your name, email address, phone number, shipping address, and payment details when you place an order. We also automatically collect technical data like IP address, browser type, operating system, and browsing behavior through log files and analytics tools.

We use cookies to provide functionality, enhance user experience, and analyze website traffic. For more details, please refer to our Cookie Policy.

Use of Information
Your data is used to:

Process and fulfill orders

Provide customer service and support

Enhance and personalize your shopping experience

Send marketing communications, if you’ve opted in

Maintain the security of our platform

You can opt out of promotional emails at any time using the unsubscribe link included in our messages.

Your Data Rights
You have the right to access, correct, or delete your personal information, subject to applicable data protection laws. To exercise your rights, please contact us using the information below.

Data Protection & Security
We implement industry-standard safeguards such as SSL encryption, secure servers, system monitoring, and restricted access controls to protect your personal information.

Cookies & Tracking Technologies
We use cookies and similar technologies to monitor site usage and improve our services. Continued use of our website implies consent to our cookie practices.

Third-Party Sharing
We never sell or rent your data. However, we may share necessary information with trusted service providers who help operate our website, manage payments, or deliver products. These partners are contractually required to protect your information.

Data Retention
Your data will be retained only for as long as necessary to fulfill the purposes outlined in this policy, or to comply with applicable legal obligations.

External Links
Our site may include links to third-party websites. We are not responsible for their privacy practices, and we recommend reviewing their policies before sharing any personal data.

Changes to This Policy
This Privacy Policy may be revised as needed. Any changes will be posted on this page and take effect immediately upon publication.

Contact Us
If you have questions or concerns regarding your data or this policy, please contact us:

Company: RheinTech Energy GmbH
Email: shop@chicshell.de
Address: Josefstr. 10, 51377 Leverkusen